Business Analyst with 15+ Years of Experience in Telecommunications and Information Technology
I strategically analyze and implement processes to maximize business growth. I led all Business and Information Technology enhancements and resolution of issues for the Price Plan Analysis Tool for small and medium-sized businesses (SMB) and Fortune 500 Companies.
Product Owner for the Price Plan Analysis Tool, utilized by over 6,000 Verizon employees for over 35M customers.
I am passionate about learning and studying to make improvements on existing processes. I was invited to the Federal Emergency Management Agency (FEMA) Headquarters to create the Accelerated Access Program for the nation.